It's time to get re-connected.

We're officially connectFirst Credit Union! 

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There's a brighter way to bank. We're building the credit union for Alberta’s future by bringing together the four local divisions you've known and loved over the past 75+ years First Calgary, Chinook, Mountain View and Legacy Financial and calling everyone by one, unified name connectFirst Credit Union.

connectFirst new logo

We're the same us — a team that works hard to listen, to understand, and to do what's right for every member — we've just come together as one big family with a renewed commitment to serve you better as connectFirst Credit Union.

What's in it for you?

  • Access to 40+ branches across Alberta
  • New products and services
  • Enhanced digital and in-branch experiences

Most importantly, a refreshed energy to make our credit union relevant for an ever-changing Alberta.

What's new?

We’re officially connectFirst Credit Union, with a new look reflected in our branches, digital banking, mobile app and website.

As you can see we have a new website. The new, streamlined, easy-to-use website will make it easier for you to access the information you need to inform your financial decisions.

Speaking of change, you will notice that your digital banking and mobile app look different too. You’ll still be able to access your account and complete transactions as you’ve done before.

Questions you may have:

First Calgary, Mountain View, Chinook and Legacy Financial have been divisions of Connect First Credit Union since 2014. We wanted to bring the whole family together to extend our network of products and services to all members (no matter the division) across Alberta. So we’re bringing everyone home to connectFirst Credit Union. It’s a little reunion of sorts!

Given the vast area covered by our 40+ branches, we'll be updating the signage at these locations over the next few months. Any disruptions to the in-branch banking will be minimal and we'll be able to help you with all your usual requests.

In early May, we launched our new website, which reflects our new identity as connectFirst Credit Union and offers a simpler experience for you. The current First Calgary, Mountain View, Chinook and Legacy Financial sites are all redirecting you to our new home at connectfirstcu.com now.
We designed this website in the hopes of keeping it as simple to navigate as possible. Whether you're looking for our list of products, what our interest rates are, who's on our board of directors, or where to login to online banking, you should find a link right from the home page.

Let us show you where a few of the more popular things are located:
  • Online banking
    • You can access your online banking by clicking on the blue button in the top right corner of every page of this website.
  • All other banking logins such as credit cards, investments, commercial member banking, etc.
    • Find all of these links from the top menu navigation, when you hover over All logins found on every single page.
  • Book an appointment
    • Book in with a team member at one of 40+ locations across central and southern Alberta by clicking on the book appointment link in the top menu navigation found on every single page.
  • Products and rates
    • You can access a list of our products and rates when you hover over products in the top menu navigation found on every single page.
  • FAQs and calculators
    • Find a list of frequently asked questions and financial calculators by hovering over learn in the top menu navigation found on every single page.
  • Contact information
    • We provide access to our Contact Centre number, social media links, a contact form, and a list to our branch locations when you click on the blue contact us button found in the footer of the website on each page. 
If you need help finding other information, please connect with us.

Yes, you can continue using you existing debit and credit cards. Newly branded debit cards are coming soon and will be available in branches in late May. Alternatively, you’ll receive a new debit card when your existing one expires.

Your online banking and mobile app functions are not changing at this time. You will see a change in color to reflect our new brand, but functionality remains exactly the same. If you have set up your app to receive automatic updates, you will already see the new look when you log in next. If your app is set to be manually updated, you will notice the new look as of May 7, unless you choose to manually update your app before then.

No you do not have to change your accounts. We will be launching new, simplified products over the coming months and would love to chat with you about those to see if they’re a better fit with your financial needs.

Give us a call us at 1.866.923.4778 for all of your banking needs and questions.

Yes, your funds are still with the credit union and will continue to be protected by the Credit Union Deposit Guarantee*.

The information on your statements will not be changing, just the logo and colours will showcase our new identity.

Not at this time. We’ve got everything covered but feel free to email us at myexperience@connectfirstcu.com with any feedback.

Have additional questions? Email us at myexperience@connectfirstcu.com call us at 1.866.923.4778


*All principal and interest is 100% guaranteed by the Credit Union Deposit Guarantee Corporation, excluding common shares, investment shares, and mutual funds

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