SPARK and
connectFirst

In March 2021, SPARK members voted overwhelmingly in favour of joining forces with connectFirst Credit Union — that's us! Soon, we'll be making it official. Here are some things you need to know before the big day.
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Key Dates:


November 1, 2021: This is when SPARK will legally become part of connectFirst. You’ll start seeing some signs and branding change, but the majority of accounts won’t be impacted until January 2022. 

Late January 2022: To make sure we’re making this the smoothest experience possible, your accounts won’t shift over to connectFirst until late January 2022. We’ll keep in touch along the way and let you know what to expect when this happens.

 

FAQs

November 1 is just the legal date SPARK becomes part of connectFirst. After this date you'll start seeing some different signs and branded paperwork, but you’ll still be able to bank and access your accounts as you currently do until January 2022. This (January 2022) is when we’ll be moving your accounts from the SPARK systems, over to the connectFirst ones.  We’ll be in touch with more information before this happens to let you know what to expect.

In the meantime, you can also head into any of the 40+ connectFirst branches to chat to the teams and get the banking support you need.

There's so many benefits to banking with connectFirst including:
  • Over 40 locations to bank from.
  • A free No Fees For Me chequing account for all SPARK members.
  • A recently upgraded online system and app for you to manage your finances.
  • Support from specialists in wealth, agriculture and so much more.
  • Access to a wide range of products and accounts for daily chequing, saving, investing and business banking.
  • Whatever your financial needs and goals, we can help!
You won't see the new banking system until your accounts move in January 2022, but you can still head into any of our locations and one of the friendly teams there will do their best to provide you with the support you need.
Of course! Until January 2022, you'll access your accounts in the same way you currently do — whether that's through SPARK's online banking platform, the SPARKCU mobile banking app, or by calling or visiting one of the SPARK offices. There won't be any changes to accounts, rates, fees, payments or cards until January 2022.
SPARK doesn't legally become a part of connectFirst until November 1. To make sure we cause the least impact possible, and have all the people and teams needed to move the accounts, it's been decided to do this in January rather than across the festive season. We know that a seamless transition and uninterrupted banking access are very important to you, which is why we're making sure we take the time needed to make this conversion as smooth as possible.
Just like SPARK, we are a credit union that started right here in Alberta. You can find out more about us, on the about section of this website. connectFirst and SPARK share the same focus on local member service and cooperative values, and we're looking forward to welcoming you!
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