New platform creates a connected and secure digital banking experience for Connect First members
March 31, 2021 – Connect First Credit Union is thrilled to share we have launched a new innovative digital banking platform, Celero Xpress™, which is powered by ebankIT, an award-winning company providing a leading omnichannel digital banking platform. Our new digital banking solution will effectively serve our 125,000 members and is a critical part of our commitment to ‘make banking easy’.
An omnichannel digital banking platform, Celero Xpress provides us with a 360-degree operational view and a connected and secure experience. This enables us to provide exceptional service to our members; especially as the COVID-19 pandemic continues, this is critical to Connect First’s overall service delivery.
“Launching a new digital platform in the midst of a pandemic wasn’t an easy decision, but the innovative capabilities of Celero Xpress strengthens our ability to serve them through digital channels, while also staying true to our core values and our focus on personal service,” says Catherine Boynton, Chief Technology Officer, Connect First Credit Union.
Innovative digital banking powered by an award-winning platform
Celero Xpress is the result of a successful partnership between ebankIT and Celero, a leading provider of digital solutions to Canadian credit unions. Together, ebankIT and Celero have made an innovative solution available that is specifically designed for Canadian financial institutions, with features that position credit unions to meet the needs of an increasingly-digitally connected society.
“ebankIT is excited to collaborate with Celero to deliver an innovative digital banking platform to credit unions like Connect First. We are committed to the continued development of our digital platform, built for clients globally, with a specifically developed Canadian Layer to further accelerate delivery. Our goal is to exceed the ever-increasing financial industry expectations, particularly in the areas of member experience, security, short time-to-market and innovation,” says Renato Oliveira, ebankIT’s CEO.
Credit unions across Western Canada will be adopting Celero Xpress over the next several months, with launches occurring every two weeks until the end of August.
“Every element of Celero Xpress was developed in consultation and collaboration with Connect First and the many other credit unions who are committed to the success of this platform. Working with our clients and partners, we contributed our deep experience in financial technology services delivery and integration to optimize ebankIT’s software for Canadian credit unions. This collaborative approach has resulted in a platform that is truly member-centric and serves our clients’ needs to have a highly-secure, complete and powerful platform,” says Richard Hannah, CEO, Celero.
Our launch of Celero Xpress earlier this year is an example of our goal to improve our members’ experiences and to continue to support the communities that we serve. For more information about our new digital banking platform, visit our digital banking page.
About Connect First Credit Union
Connect First Credit Union, one of the largest and most successful credit unions in Canada, is a full-service financial institution with over $6 billion in assets under administration. Connect First employs over 750 Albertans who provide a range of financial products and advice in more than 40 communities across central and southern Alberta. It serves over 125,000 members through its trusted local brands of First Calgary Financial, Chinook Financial, Mountain View Financial and Legacy Financial and a community-focused approach to banking. For more information, visit connectfirstcu.com.
ebankIT is an award-winning company with a proprietary leading Omnichannel Digital Banking Platform which enables banks and credit unions to achieve their full potential. Its flexible and robust out-of-the-box features allow a fast and seamless digital banking transformation. By strengthening customer relationships and taking advantage of third-party innovations through open banking possibilities, the success of ebankIT platform has already translated into increased digital revenues and costs minimization for dozens of financial institutions worldwide serving millions of customers or members. For more information, visit ebankit.com
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Celero is a leading provider of digital technology and integration solutions to credit unions and financial institutions across Canada. Client’s trust Celero’s proven track record delivering innovative banking technologies, digital and payment solutions, cloud computing, outsourcing, IT, and advisory services. Celero offers reliability and security through its world-class hosted banking system and data centre operations. With key partnerships across the globe, Celero also brings the scale and extensive capabilities of multinational technology companies and the focused expertise of fintech start-ups. For more information, visit celero.ca.