connectFirst FAQs.

Find answers to questions you may have, from how to book an appointment to setting up alerts within your online banking and anything in between.


Common Banking
Ordering cheques, opening a new account, 100% deposit guarantee and more.
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Services & Operations
Hours of operation, booking an appointment, route/transit info and more.
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Digital Banking
Everything you need to know about online banking and our mobile app.
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Debit & Credit Cards
What to do when your card is lost or stolen, how to apply for a credit card and more.
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Concerns & Security
Concerning emails, fraudulent activity, setting up alerts and passwords and more.
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