Basic Operational FAQs

General house keeping like how to book an appointment, our hours of operation, your route and transit numbers and more.

Basic operations.
Our branch business hours* are:
Our branch hours vary depending on the location you are looking for. Check your local branch's hours here. Make sure you select 'view results list' at the top of the map, where you will be able to view more details for each location.

Member Connection Centre hours:
Monday-Friday | 8:00am–8:00pm
Saturday | 8:30am–5:00pm
Sunday | Closed

*Our locations and member connection centre may be closed on holidays.

Did you know that you can access your account 24/7 using digital banking?
With digital banking you can view your account history, make online transfers and bill payments, view eStatements...and more. All from the comfort of your own home.
You can book an appointment with our team members by:
Financial institutions use routing numbers in order to send and receive money from other banks or credit unions. Routing numbers are essential in a lot of transactions that connectFirst provides like bill payments, wire transfers, cheque processing (sometimes called electronic cheques), and direct deposits.

Route/Institution number:


Transit/Branch numbers:

Branch name CAD Transit Number USD Transit Number
Bassano 10239 91319 - Used for all branches
Beiseker 33419
Brooks 00239
Calgary - Beddington 06419
Calgary - City Plus 00289
Calgary - Coventry Hills 11489
Calgary - Crowfoot 01289
Calgary - Dalhousie Station 72419
Calgary - Downtown Core 75419
Calgary - Inglewood 00329
Calgary - Macleod Trail 32419
Calgary - Northgate 52419
Calgary - Oakridge 82419
Calgary - Shawnessy 02869
Calgary - Signal Hill 62419
Calgary - South Trail 11589
Calgary - Taradale 01389
Calgary - TransCanada 22419
Calgary - Village Square 92419
Carbon 51319
Carstairs 44319
Claresholm 21269
Cremona 41319
Crossfield 81319
Delia 13109
Didsbury 11319
Drumheller 12779
Eckville 00699
Fort Macleod 11269
Hanna 32779
Hussar 02779
Langdon 55319
Linden 71319
Lomond 03539
Medicine Hat 40329
Nanton 41269
Okotoks 11689
Olds 21319
Red Deer 66319
Strathmore 22779
Sundre 31319
Vulcan 31269
You can reach our Member Connection Centre at 1.866.923.4778

To pre-order a currency, call us or pop in to your local branch.

One of our team will be able to confirm the currency availability. If you’re going somewhere exotic, we may need a few days to get in your currency of choice - allow 7 to 10 business days to be safe!

Yes! Gain peace of mind and secure your most precious items and important documents in a safe deposit box. All branch locations offer secure and fire safe deposit box rentals to members in a convenient range of sizes. Give your local branch a call to see what they have available.
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